When will my order ship?

USA

Our processing time before an order ships out is 3-5 days, excluding weekends. For canvas orders within the US, you can expect your time within 7-10 business days of purchase.For print orders within the US, you can expect your order within 7 business days. You will receive your tracking number via the email associated with your purchase once your product ships out. For any additional questions surrounding tracking please email support@canvastoria.com

International Orders

Our processing time before an order ships out is 3-5 days, excluding weekends.

International canvases orders will get to you in 10-20 business days of purchase. For international print orders, you can expect delivery within 10-15 business days.You will receive your tracking number via the email associated with your purchase once your product ships out. For any additional questions surrounding tracking please email support@canvastoria.com

What is your return policy?

We are committed to our customers and want you to be happy! You may cancel or amend your order within 24 hours of purchase free of charge. We are proud to provide the largest online selection of art designed to motivate and inspire you every day. Due to the diversity and size of our offering, we do not pre-print or inventory any stock, so every piece is printed on demand and made custom to order. Since we do not warehouse or hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer. In the event that a piece arrives damaged, we ask that a photo of the damaged unit be sent to our CANVASTORIA Care Team, and we'll produce and send a replacement at no charge.

Do you offer bulk pricing?

We offer bulk pricing on a very limited basis. Please email support@canvastoria.com if you are interested in buying 7+ pieces.

Inches or Centimeters?

All pieces are in inches. Calculations are as follows: 

12 x 18 (Inches) = 30.48 x 45.72 (Centimeters) 

18 x 24 (Inches) = 45.72 x 60.96 (Centimeters) 

30 x 40 (Inches) = 76.2 x 101.6 (Centimeters) 

40 x 60 (Inches) = 101.6 x 152.4 (Centimeters)

What carrier do your orders ship?

Most US orders are shipped via UPS or FedEx. Internationally carriers may vary but all shipments are sent via DDP.

What materials are used for your canvases?

ECO-Friendly & High Resolution UL ECOLOGO & UL GREENGUARD GOLD Certified 1 Water-based HP latex Inks Acid-Free, Archival Quality Giclée Print Process Industry-Recognized standard for High-Quality Canvas Art Vibrant, Damage Resistant Canvas 100% Cotton with matte finished wrap Fade, Tear, Water, Scratch, and Warp Resistant Durable Frames Eco-Friendly MDF Composite Wood Frames 100% Real Pine for Large Size Canvases (i.e. 60x30, 40x60) Finger Jointed Reinforced Frames Easy-to-Hang All Canvas Art arrive w/ Sawtooth Hanger Just Unwrap and Hang right out of the box Handmade in the USA

What materials are used for your prints?

Our poster prints are museum-grade quality and use only the finest archival materials. Our paper is a 250gsm Hot Press archival cotton rag museum-grade paper. We use premium wood gallery-style frames that have a smooth gesso black or white coating that is composed of a smooth kiln-dried clay coating that produces a perfectly smooth finish.

Product Care

All of our canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning you may try a damp cloth.

Which methods of payment do you accept?

We accept Visa, Mastercard, Amex, Amazon Pay, Paypal, Discover, Meta, Shop Pay and we now offer Afterpay.