Shipping policy

At Canvastoria, we aim to provide exceptional service and convenience to our customers worldwide. We are delighted to offer free shipping on all orders. Here's our shipping policy to guide you through the process:

  1. Processing Time:

    • Our team works diligently to ensure your order is processed promptly.
    • Please allow 2-5 business days for order processing before shipment.
    • Customized or personalized items may require additional processing time, which will be communicated during the order placement.

  2. Shipping Methods:

    • We offer worldwide shipping to deliver our canvas and poster wall art to customers across the globe.
    • The shipping method may vary depending on your location and the size/weight of the item.
    • We partner with trusted shipping carriers to ensure safe and reliable delivery.

  3. Shipping Duration:

    • Shipping duration varies based on the destination country and the shipping method selected.
    • Estimated delivery times will be provided during the checkout process.
    • Please note that unforeseen circumstances such as customs delays or weather conditions may impact delivery times. We appreciate your understanding in such situations.

  4. Tracking Information:

    • Once your order is shipped, we will provide you with a tracking number via email.
    • You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

  5. Customs and Duties:

    • For international orders, please note that customs duties, taxes, or import fees may apply based on your country's regulations.
    • Any additional charges related to customs clearance are the responsibility of the buyer.
    • We recommend checking with your local customs office for more information on potential charges.

  6. Order Status and Support:

    • You can check the status of your order by logging into your Canvastoria account or by contacting our customer support team.
    • If you have any questions or need assistance with your order or shipping, our dedicated customer support team is here to help.

We strive to ensure that your order is carefully packaged and delivered to you in a timely manner, with the added benefit of free shipping. Should you have any further questions regarding our shipping policy, please don't hesitate to reach out to us. Thank you for choosing Canvastoria for your canvas and poster wall art needs!